NADE takes utmost care to process donations as per the instructions given by our donors online and offline. However, in case of an unlikely event of an erroneous donation or if the donor would like to cancel his donation, NADE will respond to the donor within 15 working days of receiving a valid request for refund from the donor. The timely refund of the donation will depend upon the type of credit card/banking instrument used during the transaction. The donor will have to send NADE a written request for a refund within 2 days from making the donation to NADE’s official address (/contact-us/) or e-mail: firstname.lastname@example.org along with :
Proof of the deduction of the donation amount.
If donor has paid twice for one transaction, the one transaction amount will be refunded via the same source within 15 to 20 working days.